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PLANTRONICS | Contact Centre
SupraPlus

The Plantronics® SupraPlus headset family brings new standards in all-day comfort and reliability to telephone professionals. Enhanced receive-side audio quality, intelligent flexible boom and stylish design provide greater headset flexibility. SupraPlus offers monaural or binaural versions, voice tube or noise-canceling microphones and is compatible with Plantronics amplifiers and USB-to-headset adapters.

AT A GLANCE

All-day wearing comfort and reliability

Enhanced audio for greater listening accuracy

Supports most Plantronics amplifiers and USB-to-headset adapters

Leverages the strength of the market-leading Supra headset

Designed for the most demanding environments

Entera HW121N and HW111N

Designed to give you reliability, durability, comfort and audio quality, Entera™ offers you a simple, value for money headset.   It is available as a single speaker model that can be worn on either ear, or a dual speaker model to block out background noise. Both models come with a noise reducing microphone for clear speech and low maintenance.  Although the Entera headset may not offer all the features of high-end Plantronics headsets, it still comes with all the back-up, service and support you expect from Plantronics.

Key features

Noise reducing microphone
Choose the single speaker model (monaural)
Choose the dual speaker- model (binaural)

Wideband audio
Comfortable and lightweight
Multiple wearing style

EncorePro HW291N and HW391N

The Plantronics EncorePro™ takes a different approach to headset design. Every component has been designed and produced with one aim – the best performance. The microphone is designed to sit in exactly the right place for optimum audio clarity, and the low slung design ensures it can not be seen by the wearer.  The slim speaker has a wideband frequency response for clearer and more intelligible conversations. 

The EncorePro headset makes no compromise on reliability, durability, comfort or audio quality.

EncorePro; Designed for performance - built to last.

Key features

Enhanced noise-cancelling and wideband audio give you clearer conversations with your customers enabling you to offer a better service
Distinctive and unique design provides high performance and a stylish look
Slim and discrete construction ensures comfort and allows you to fully focus on the customer

VoIP ready through the use of enhanced echo control and wideband audio, allows you to preserve your investment through future phone system upgrades
Seven axes of adjustability ensure you can wear the headset in the most comfortable and effective position
Plantronics heritage in reliability and durability continues with the EncorePro, ensuring the headset is always available to support your business critical applications. This is backed up by Plantronics leading service and support programs

SupraPlus® DIGITAL™

Together with the VistaPlus Digital amplifier, the Plantronics® SupraPlus™ Digital headsets set truly new standards in audio performance whilst meeting Health & Safety requirements that, by their nature, limit the audio performance of headset systems. Memory on board the SupraPlus Digital headset allows the VistaPlus to tune the system performance to optimize to the limits of Health & Safety requirements. Up to 12dB louder than standard headsets, the SupraPlus Digital headset enables higher accuracy & less fatigue in the Contact Centre. Designed for all-day wearing comfort, SupraPlus Digital is available in monaural or binaural versions, and offers either a voice tube or noise-cancelling microphone.

Key features

The SupraPlus Digital headset uses on-board memory to store its characteristics, so that VistaPlus Digital Amplifier can allow the highest sound setting, while remaining within Health and Safety tolerances.
Special Bottom cable to connect to VistaPlus included in the box.

All of the design and comfort benefits of Plantronics’ best-selling SupraPlus headset, including:T-bar support and ‘floating’ receivers for all day wearing comfort; Lightweight, stylish and modern design; QuickCall feature short-call convenience; Robust design & construction for exceptional reliability
Wide choice of models to meet personal preferences and working environments: SupraPlus Digital monaural and binaural versions with voice-tube which can be removed to maintain hygiene; SupraPlus Digital monaural and binaural versions with noise-cancelling microphone for optimum call clarity in noisy environments

.Audio™ 1100M

Ease the transition to Unified Communications with the practical and affordable .Audio 1100M USB Handset. Designed for phone-intensive users not yet ready to manage calls on the PC, the USB handset provides a familiar 10-key dial pad and traditional call control buttons such as answer/end and mute. The ergonomic .Audio 1100M is optimised for Microsoft® Office Communicator 2007. The touch of a button lets users switch to an alternate speaker phone or the PC microphone/speakers when desired. Wideband audio and a noise-cancelling microphone optimise audio quality, and a convenient USB cable lets workers plug the device into any computer. Includes a cradle that clips to desktop monitors and laptops for convenient desk management.

Key features

Familiar keypad interface
Familiar 10-key dial pad
Familiar phone features
Standard phone features
Integrated call controls
Standard call control features
Ergonomic dial pad
Helps ease the transition to UC
Optimised for Microsoft® Office Communicator 2007
Versatile and affordable
Noise-cancelling microphone
Minimises background noise
Impressive call clarity
Call clarity
Wideband audio
Wideband audio for call clarity
Plug-and-play USB connection
USB cable connection
Convenient cradle clip

Tristar

Versatile, ultra-lightweight and exceptionally stable, TriStar® is a discreet and comfortable over-the-ear headset. Popular with Call Centre and Office workers alike, the choice of earbuds for the TriStar® means it can be customised to suit you perfectly.

Technical data

Supplied with 4 different sized ear buds.
Ultra-lightweight: 12g

MCD100™

Transform any work space into a conference room with the professional-quality Plantronics MCD100 Speakerphone. Ideal for small and medium-sized work areas, the compact yet powerful MCD100 provides 360-degree room coverage so call participants never miss a word. Optimised for smooth integration with Microsoft® Office Communicator 2007, the MCD100 connects via USB cable to your PC and enables you to make calls using online software. Full duplex wideband audio enhances UC & VoIP communications and boosts meeting productivity by reducing echo, cut-outs, and excessive background noise. Providing convenient mute and volume control, the MCD100 features a headphone jack that enables private phone calls.

Key features

360-degree room coverage
Full duplex, conference quality audio
Full duplex speakerphone
USB speakerphone
Plug-and-play USB connection
USB cable connection
Compact form factor
Optimised for Microsoft® Office Communicator 2007
Wideband audio
Powerful digital signal processing
Powerful DSP technology
Clear UC and VoIP conference calls
No echo or cut-outs
Minimises background noise
Integrated mute and volume controls
Headphone jack for privacy
Privacy option

M12 Vista™ Amplifier

Plantronics M12 amplifier brings superior sound-quality and acoustic protection to your telephone. As well as providing compatibility with those telephones that do not allow direct connection of headsets it offers a range of additional features to enhance the sound quality of your phone conversations. Plantronics SoundGuard Plus™ technology ensures loud tones are quickly reduced to more comfortable levels and ensures that the normal, human voice remains natural and unchanged, for face-to-face clarity of communication. Plantronics Call Clarity™ technology uses electronic signal processing to reduce phone noise and maintain constant volume levels, as set by the user. This ensures all conversations are held at a comfortable and consistent level, regardless of the loudness of the incoming call.

Key features

CallClarity
SoundGuard Plus
Acoustic incident protection
Enhanced speech intelligibility
Reduction in phone line noise
Volume and mute controls
Constant output volume, with automatic gain control
Headset/handset switch
Compatible with all Plantronics Contact Centre and Office headsets
Compatible with the majority of phone systems
Battery option
Two year warranty

IP40 audio processor

The IP40 audio processor simplifies contact centre desktops and lowers costs by eliminating the need for over featured desk phones with largely redundant interfaces, or expensive PC upgrades required to run IP softphones. Plugging directly into the Ethernet port, agents no longer need an IP desk phone or softphone to place and receive calls. Unlike a soft phone the IP40 assures audio quality as the voice path is entirely independent of the PC. Compatible with Contact Centre Applications from most major vendors, the IP40 delivers clear and crisp audio quality, reliability, a small form factor and a competitive price.

Key features

Supports power over Ethernet for minimum desktop clutter
Inbuilt Ethernet switch to enable single Ethernet connection for IP40 and PC
Small footprint for minimum desktop clutter
Minimal interface to reduce agent ‘fiddling’

The ideal replacement for IP softphones – ensures audio processing is done off the PC for greater reliability
Smaller, more focussed form factor than IP hardphones for remote configuration through web browser or configuration file
Works with the leading contact centre applications and provides frequently used call controls, such as answer/end, hold and mute,
Supports G711 and G729 codecs